365 Taya Privacy Policy — How We Handle Your Personal Data

1. Who We Are

This Privacy Policy is issued by 365 Taya ("we," "us," "our"), the operator of the online betting and casino platform accessible at https://365taya.click. We act as the Personal Information Controller (PIC) in respect of all personal data collected from users of the 365 Taya platform, as defined under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

This policy applies to all current and former registered players of 365 Taya, as well as to visitors to the website who have not yet registered an account.

2. Personal Data We Collect

365 Taya collects the following categories of personal information from players:

2.1 Identity and Contact Information

• Full legal name (as it appears on a government-issued ID)
• Date of birth (for age verification purposes)
• Home address or city/province of residence
• Mobile phone number registered for account OTP and notifications
• Email address used for account communications
• Government-issued ID details (ID type and ID number) when KYC verification is required

2.2 Financial Information

• GCash or Maya mobile wallet account details linked for deposits and withdrawals
• Bank account details (BDO, BPI, UnionBank, etc.) provided for withdrawal requests
• Visa/Mastercard card details processed through our PCI-DSS compliant payment gateway
• Transaction history including deposit amounts, withdrawal requests, and dates

2.3 Gaming Activity Data

• Bets placed — including amounts, markets, sports, and game titles on 365 Taya
• Bet outcomes and settlement records
• Casino and slot game session data including wins, losses, and session duration
• Bonus claims and wagering progress

2.4 Technical and Device Data

• IP address at the time of login and transactions
• Device type, operating system, and browser used to access 365 Taya
• Session timestamps and platform usage patterns
• Geolocation data (city/region level) for regulatory compliance and fraud prevention

3. How We Collect Your Information

365 Taya collects personal data through the following means:

3.1 Direct Collection

Information you provide directly when registering your 365 Taya account, completing identity verification, making deposit or withdrawal requests, contacting customer support, or completing any form or survey on the platform.

3.2 Automated Collection

Technical data collected automatically when you visit and use the 365 Taya website or mobile interface — including IP address, device information, session data, and browsing behaviour within the platform. This is collected through server logs, cookies, and similar tracking technologies (see Section 9 for full cookie details).

3.3 Third-Party Sources

In some cases, 365 Taya may receive personal data from third parties for the purpose of verifying your identity or complying with AML obligations. This may include data from payment processors, identity verification services, and where legally required, Philippine government databases. We only use third-party sourced data for specific, disclosed purposes.

4. Why We Use Your Personal Data

365 Taya uses the personal data we collect for the following specific purposes:

• Account creation and management — to register your 365 Taya account, verify your identity, and maintain your account profile
• Transaction processing — to process deposits and withdrawals through GCash, Maya, bank transfer, and card payment channels
• Age and identity verification (KYC) — to confirm you meet the minimum age requirement of 18 and that your account details match your legal identity
• Anti-money laundering (AML) compliance — to monitor for unusual transaction patterns and comply with Philippine AML regulations
• Fraud prevention and security — to detect and prevent unauthorized account access, duplicate accounts, and fraudulent activity on the platform
• Customer support — to handle your inquiries, resolve disputes related to bets or transactions, and provide assistance in your preferred language
• Responsible gaming — to monitor gaming activity and identify patterns that may indicate problem gambling, and to administer any responsible gaming tools you activate
• Platform improvement — to analyze usage patterns and improve the 365 Taya user experience for Filipino players
• Marketing (where consented) — to send you promotional offers, bonus notifications, and platform news if you have opted in to receive marketing communications
• Legal and regulatory compliance — to meet our obligations under Philippine law including the Data Privacy Act, AML legislation, and gaming regulations

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, 365 Taya processes your personal data on the following legal bases:

• Consent — for marketing communications and any optional data uses where you have explicitly opted in
• Contractual necessity — for all data processing required to provide the betting and gaming services you have signed up for, including account management, bet settlement, and payment processing
• Legal obligation — for KYC verification, AML monitoring, and any other data processing required by Philippine law or regulatory authority
• Legitimate interests — for fraud detection, platform security, and platform improvement activities, where these interests do not override your fundamental privacy rights

6. Who We Share Your Data With

365 Taya does not sell, rent, or trade your personal information. We share your data only in the following circumstances and only to the extent necessary for the stated purpose:

6.1 Payment Service Providers

Your payment details are shared with your chosen payment provider (GCash, Maya, GrabPay, BDO, BPI, UnionBank, Visa/Mastercard processor) solely to process deposit and withdrawal transactions. These providers are themselves bound by strict data protection and financial services regulations.

6.2 Identity Verification Services

When KYC verification is required, your identity documents and personal details are shared with our licensed identity verification partner to confirm your legal name, date of birth, and the validity of your government ID. This data is not retained by the verification provider beyond the verification process.

6.3 Game Providers

When you play casino games or slots on 365 Taya, your account identifier and game session data is shared with the relevant game provider (e.g., Pragmatic Play, PG Soft, JILI) in order to operate the game. Game providers do not receive your financial or full identity information — only the data needed to run the game session.

6.4 Legal and Regulatory Authorities

365 Taya may disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts when required by law, court order, or regulatory direction. We will always seek to notify you of such disclosure unless we are legally prohibited from doing so.

6.5 Fraud Prevention Services

We may share limited technical data (IP address, device fingerprint, transaction patterns) with fraud prevention services to protect our players and the platform from unauthorized activity. This data is shared only in aggregate or anonymized form where possible.

7. How Long We Keep Your Data

365 Taya retains personal data only for as long as necessary for the purpose it was collected, or as required by applicable Philippine law. Specific retention periods are as follows:

• Active account data — retained for the entire duration your 365 Taya account remains open and active
• Transaction records — retained for a minimum of 5 years after the date of the transaction, as required for AML compliance under Philippine banking and gaming regulations
• KYC documents — retained for a minimum of 5 years after your account is closed or the document is superseded by an updated verification
• Betting and gaming records — retained for 3 years following the date of the relevant bet or game session, for dispute resolution and regulatory compliance purposes
• Account data after closure — if your account is voluntarily closed, we retain a minimal record of your identity and transaction history for the legally required minimum period, after which it is securely deleted or anonymized
• Marketing preferences — retained until you withdraw consent or request deletion

When personal data is no longer required and has met the applicable minimum retention period, it is securely deleted from our systems using industry-standard data destruction methods.

8. How We Keep Your Data Secure

365 Taya implements the following technical and organizational security measures to protect your personal data:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the 365 Taya platform
• Encrypted storage of sensitive data fields including passwords (hashed, not stored in plain text), ID documents, and financial details
• Access controls — internal access to personal data is restricted to employees and systems with a specific, documented business need
• Multi-factor authentication for internal administrative access to player data systems
• Regular security audits and penetration testing by independent security professionals
• Incident response plan in place to detect, contain, and notify affected players of any data breach as required by the Data Privacy Act

Despite these measures, no data transmission or storage system can be guaranteed completely secure. If you suspect your 365 Taya account has been compromised, contact support@365taya.click immediately and we will take steps to secure your account.

9. Cookies and Tracking Technologies

365 Taya uses cookies and similar tracking technologies on our website to improve your experience and operate the platform. Here is a breakdown of the cookie categories we use:

9.1 Strictly Necessary Cookies

These cookies are essential for the 365 Taya website to function. They manage your session login, prevent cross-site request forgery, and remember your language preferences. You cannot opt out of these without disabling the platform entirely.

9.2 Functional Cookies

These cookies remember your preferences within the 365 Taya platform — such as your preferred game categories, notification settings, and display options. Disabling them will reduce your personalization experience.

9.3 Analytics Cookies

We use privacy-respecting analytics tools to understand how Filipino players navigate and use 365 Taya — which pages are most visited, where players spend the most time, and which games are most popular. This data is collected in aggregate and is not linked to individual identities. It helps us improve the platform for everyone.

9.4 Managing Cookies

You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies from specific websites. Note that disabling certain cookies may affect the functionality of the 365 Taya platform.

10. Your Data Rights Under Philippine Law

As a Filipino player on 365 Taya, you have the following rights under the Data Privacy Act of 2012:

11. Children's Privacy

365 Taya does not knowingly collect personal data from persons under the age of 18. The platform is strictly for adults. If we discover that a person under 18 has registered an account or provided personal data to us, we will immediately suspend the account, delete the personal data, and take steps to prevent re-registration.

If you believe a minor has registered on 365 Taya, please contact us immediately at support@365taya.click and we will investigate and act promptly.

12. Third-Party Links

The 365 Taya platform does not contain links to external third-party websites. If this changes in the future, we will update this policy accordingly. Any third-party services accessed through 365 Taya (such as payment processors) are governed by their own privacy policies, and we encourage you to review them separately if you have concerns about those specific services.

13. Cross-Border Data Transfers

Some of the third-party service providers that 365 Taya works with — particularly game providers and payment processing infrastructure — may process or store data outside the Philippines. Where this occurs, 365 Taya ensures that:

• The receiving country provides an adequate level of data protection recognized by the Philippine National Privacy Commission, or
• Appropriate contractual safeguards are in place (such as data processing agreements that meet NPC requirements) to ensure your data is handled with equivalent protection to that required under Philippine law

We will not transfer your personal data to any jurisdiction that does not meet these protection standards without your explicit consent.

14. Changes to This Privacy Policy

365 Taya may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When we make material changes, we will notify registered players via email and/or a notice on the platform at least 7 days before the changes take effect.

The "Last Updated" date at the top of this policy indicates when it was most recently revised. The current version of this policy is always available at https://365taya.click/privacy-policy. Continued use of 365 Taya after the effective date of any changes indicates your acceptance of the revised policy.

15. Contact Us and Filing Complaints

If you have any questions about this Privacy Policy, want to exercise a data right, or have concerns about how 365 Taya handles your personal information, please contact us:

• Email: support@365taya.click — use the subject line "Data Privacy" for fastest routing
• Data Protection Officer: Available via the same email with subject "DPO Inquiry"

We aim to acknowledge all privacy-related enquiries within 3 business days and resolve them within 15 business days.

If you are not satisfied with our response, you have the right to file a complaint directly with the National Privacy Commission of the Philippines (NPC). The NPC is the government agency responsible for administering and implementing the Data Privacy Act of 2012.